Shipping

💸 Shipping Costs

- Shipping to mainland UK is Free
- International shipping costs are calculated at checkout based on your location and the weight of your order.
- International orders with multiple items will be combined into a single package. (flat rate packaging fee)

🕒 Processing Times

All orders are processed within a maximum of 2 business days. Often we ship within 1 working day if not same day, (Monday–Friday).

🚚 Shipping & Packaging

- We use royal mail 2nd class Tracked for envelopes and mailing boxes (2-5days)
- We use yodel tracked for postal tubes. (2-5days)

Safe packaging
items up to 210mm tall are shipped in hardback flat envelopes.
Items between 210-300mm tall are shipped rolled in a mailing box
Items 300mm+ are shipped rolled in a 2inch wide postal tube.

🌍 International Shipping

We ship internationally to most countries.
Delivery times may vary depending on location and local customs procedures.

Customs & Duties:
International customers are responsible for any customs or import duties that may apply in their country. These are not included in our shipping fees.

🧾 Order Confirmation & Tracking

Once your order is shipped, you’ll receive a confirmation email.
If tracking is available for your chosen shipping method, your tracking number will be included in this email.

❗ Delays or Issues

If your order is delayed, lost, or arrives damaged:

- Please contact us at Support@laographics.co.uk with your order number and a brief description. We’ll work with you to resolve the issue promptly.

We are not responsible for delays caused by couriers, weather, or customs, but we’ll do everything we can to help and will never leave you out of pocket.

⚠️ Notice about royal mail
On the 28th July 2025 royal mail changed there shipping policy for second class to be alternate days (mon-fri) and exclude saturday deliveries.

For this reason we are asking all customers that are experiencing delayed deliveries if they can wait untill the following tuesday before the item is considered lost. (where we will step in and issue a replacement)

The reason for this is if an item is posted on tuesday with the alternate days that week being mon,wed,fri, and the delivery falls just short of the fri delivery, the package wont be attempted to be delivered by royal mail untill the following tuesday, and this is now considered "normal" for there service since the change.

Questions?

If you have any questions about our shipping policy, feel free to contact us at:
📧 Support@laographics.co.uk